Gap Inc.

Helping Gap Inc. tell the story of its Purpose to energize its culture and iconic brands.

“Conspiracy of Love led a pivotal process for Gap Inc., helping us identify and rally around a powerful, authentic Purpose, that we are now leveraging to energize our culture and inspire even greater impact through our house of iconic American brands.”

Richard Dickson, CEO, Gap Inc.

The challenge

Gap Inc., a global retail leader, sought our help to define a compelling corporate purpose framework that would unify its brands, inspire employees, and align with its mission and vision. The goal was to create a shared narrative that connects Gap Inc.’s legacy with its aspirations for the future.

The brief

Help Gap Inc. identify its purpose and leverage it to energize its culture and iconic portfolio of brands.

The approach

We partnered with Gap Inc. to co-create a purpose framework anchored by four core elements—purpose, mission, vision, and values—designed to resonate across teams. To bring the framework to life, we hosted interactive workshops and leadership sessions, equipping leaders to communicate the narrative authentically and align their teams with Gap Inc.’s mission.

OUR PURPOSE (WHY)

We bridge  gaps
to create a better world

OUR MISSION (WHAT)

We power brands that inspire people 
to connect through authentic self expression

OUR VISION (WHERETO)

A high-performing house of iconic American brands 
that shape culture 

OUR VALUES + BEHAVIORS  (HOW)

Center on the Customer
Create with Curiosity 
Collaborate with Candor
Champion Excellence

The impact

This collaboration empowered Gap Inc. to advance with clarity, alignment, and inspiration, bridging gaps to create a better world.

Unified Identity
A cohesive narrative aligned employees around a shared purpose and vision.

Cultural Alignment 
Teams embraced the framework as actionable principles guiding their work.

Strategic Clarity 
The framework reinforced Gap Inc.’s mission to shape culture through iconic brands.

Corporate Narrative Development